Pre-Order
1. How do pre-orders work?
Pre-orders allow customers to reserve upcoming book releases before stocks officially arrive or become available for shipping.
2. Is a downpayment required?
Yes. Most pre-orders require a 50% downpayment to secure your slot unless stated otherwise.
3. When should I complete my payment?
Full payment deadlines may vary depending on the product or publisher announcement. Please check the product listing for exact dates.
What payment methods do you accept?
We accept:
- GCash
- Bank Transfer / Online Banking
- BPI
- BPI
4. What shipping methods are available?
Available delivery options may include:
- J&T Direct Door-to-Door Delivery
- Same-Day Delivery (selected areas only)
Shipping fees may vary depending on location and parcel size. We accept international shipping, please message us for shipping rates.
5. Do you accept Cash on Delivery (COD)?
For pre-orders, we do not accept COD.
6. Are pre-order items guaranteed?
Yes. Once your payment or required downpayment is confirmed, your slot is secured unless unforeseen supplier or production issues occur.
7. Can pre-order dates change?
Yes. Release dates and shipment schedules may change depending on publisher production timelines, supplier delays, or courier circumstances.
8. What usually comes with pre-order books?
Many pre-order books may include exclusive inclusions such as:
- Photocards
- Bookmarks
- Postcards
- Posters
- Signed Copies
- Stickers
- Tote Bags
- Exclusive Merchandise
Inclusions vary per title and edition.
9. Are all items original?
Yes. The Hungry Mind only sells authentic and original books from publishers and authorized suppliers.
10. What happens if my parcel gets damaged during delivery?
All orders are packed securely. However, once parcels are handed over to third-party couriers, delivery handling is outside our control. We highly encourage customers to take an unboxing video upon receiving their order for concerns or claims.